Get in Touch

We’d love to hear from you! Whether you have questions about our products, need assistance, or just want to say hello, our team is here to help.

Track Order

Packaging & Delivery

FAQ Services

Return Policy

Find Us

8501 Willows Rd NE, Redmond, WA 98052, United States

Support

Call: +1 3073578174
Email: shop@elxbeauty.com

Working hours

Mon – Fri: 08:30 – 20:00
Sat & Sun: 09:30 – 21:30

Have Any Questions?

Feel free to reach out! Whether you’re curious about our products, need more information, or have any concerns, we’re here to assist you.

Frequently Asked Questions

How can I contact customer support?

You can reach our customer support team by emailing us at shop@elxbeauty.com or by filling out the contact form on this page. We strive to respond within 24-48 hours.

What should I do if I have a problem with my order?

If you encounter any issues with your order, please contact us immediately with your order number and details of the issue. Our team will work quickly to resolve it.

Do you offer international shipping?

At this time, we only offer shipping within the United States. We hope to expand our shipping options in the future.

Free Delivery

Free shipping on all US orders—no minimum required!

Easy Payment

Secure, convenient payment options.

Track Order

Easily track your order status.

Have Questions?

We’re here to help—reach out anytime!